Firestone Direct offers basic automatic maintenance from your driveway
Getting your car repaired can be really painful, because unless you get a loaner vehicle or have someone with you, you have to sit at the store messing around on your phone until that the job is done. The new Firestone Direct service alleviates this problem by bringing the mechanic directly to the vehicle in your driveway.
Firestone Direct covers the simple but necessary types of service that would typically take a long time to wait for a mechanic to complete the task on a sunny Saturday afternoon. Specially equipped vans have the tools on board to perform tasks such as oil changes, air filter replacement, brake work, battery replacement and tire installation. The vehicles even have a vacuum oil collection system to prevent spills. The people who carry out the work are certified technicians.
After a year indoors due to the pandemic, people are increasingly comfortable with home services and online ordering. Firestone Direct believes it can take advantage of this behavior by getting customers to have their vehicles repaired without even leaving home.
The only requirements for service are to have a clean, level surface and sufficient clearance to access the vehicle. Firestone Direct recommends places like a driveway or even a parking lot.
“By bringing trusted service directly to the customer with the latest automotive technology, Firestone Direct can leverage the expertise of our trained technicians with the ease of online booking and in-home service for maximum convenience,” said Program Director Angie Oleson in this announcement. .
Firestone Direct is currently only available in Nashville, Atlanta, Orlando, and Tampa. The company intends to expand its offering in the Southeastern United States and then expand nationwide in 2023.