Best Auto Repair: Vallejo Motors | Best of the best
Vallejo Motors has been serving Victoria’s auto repair needs since 2013 and has won Best of the Best four times in recent years.
Part of the secret to success? The sales team wife and husband of Cristal and Mario Vallejo. The couple started the business together and continue to function as a team, said Mario Vallejo.
“She has a friendly smile, so that’s kind of the friendly face our customers see,” said Vallejo.
“We are together 24/7,” he added. “It never gets old. It’s great to have your work partner in life (with you) so you don’t get stressed out.”
The Vallejo couple bring this family spirit to all of their customers. Everyone who works in the store treats a customer’s car like their own or that of a family member, Vallejo said.
It doesn’t matter if it’s a simple oil change or a task that will take days to complete; Vallejo Motors employees take the same approach no matter what.
Vallejo Motors, 303 E. Juan Linn St., is a full-service auto repair shop and can work with vehicles of all makes and models. The store also does fleet service maintenance and some performance work, Vallejo said.
Since the start of the pandemic, Vallejo Motors has closed its lobby for the safety of staff and customers, meaning the company has tried to go the extra mile to give customers a personal touch. One milestone that set Vallejo Motors apart was a new mural painted by a local artist outside the store in August 2020.
“It’s more about providing true personalized service,” said Vallejo.