The Automotive Ombudsman presented its customer service trophy to Dundee-based independent garage MM Auto Services at the Servicesure 2021 ‘Autocentre of the Year’ awards ceremony.

This is the second time that the Ombudsman for the automotive sector has sponsored this award, a distinction which recognizes a company that has demonstrated an exemplary level of customer service.

The trophy was awarded for its high standards of work and service, coupled with the garage’s commitment to customers, especially during the pandemic.

Bill Fennell, Chief Ombudsman and General Manager of the Motor Ombudsman, said: “When evaluating the many submissions we received for the Customer Service category, the one provided by MM Auto Services clearly stood out with its focused ethics. on the customer and his team spirit to allow the garage to offer the best to motorists in Dundee and beyond. If that wasn’t enough, this shining example of what

“You have to go above and beyond was also supported by their very valuable extracurricular work that they do for other people in the area, which is very commendable. Congratulations to Murdo MacIntosh and his team for their success.

Murdo MacIntosh, Managing Director of MM Auto Services, said:

“We are very happy to have been named by The Motor Ombudsman as the winner of this year’s award.

The customer service award, which will proudly sit in the trophy cabinet alongside the title of “Autocentre of the year” from Servicesure that we won a few years ago.