Auto repair shops adapt to parts shortages and see longer wait times
DELMARVA- As some prepare to travel for the holiday season, you may be thinking about getting your car tuned up. However, due to some parts shortages, it might take a little longer than expected.
We are told that auto repair shops in Delmarva are increasingly familiar with supply chain issues. “The past two years have been a challenge, period,” says Herbert Williams, parts manager at Pohanka in Salisbury. He adds: “The demand is there, there is a lot of business, there are a lot of people, a lot of inbound and outbound traffic, it’s just a matter of meeting everyone’s demands. “
These issues, we are told, impact wait times. “Sometimes it can take an hour, an hour and a half of waiting while a lot of other stores can wait a month or two to get on a list, because of manpower or supplies,” explains Mike Soules. , owner of Jiffy Lube in Lewes.
Williams tells us they’ve seen electronics, engine oil, and some truck parts out of stock. “The logistics part and back orders slowly start to get worse along the way. However, he’s now moving on to some of the general maintenance items, leading dealers to look to places like Amazon and eBay to keep up with demand. “We’re looking for a lot of parts here, there, or wherever we can find them, it takes us a long time to look,” says Williams.
Soules tells 47 ABC that sometimes they have to go to three or four suppliers to get the parts they need. “You didn’t know if you were going to have the filters or not, it’s not a good position for our business. Soules adds, “Over time, even our suppliers found they couldn’t have just one supplier, which was good for them at that time. “
However, Soules says things are slowly starting to improve for his store, and his customers understand if they need more time to get what they need. “We will usually see a lot of cars again and that will help us end our year, which is always a plus after what we’ve all been through.”
Soules and Williams also tell us that every store has a variety of hurdles to overcome and they both ask customers to be patient until some of these issues are resolved.